The claimant was employed by the respondent; initially as a grocery store manager. The claimant’s written terms of employment made no provision for pay rises or bonus payments but he did receive pay rises during each year of his employment up until 2010. On 9 September 2014 he indicated that he had been offered and accepted another job and would formalise his four weeks’ notice in writing. 

Whilst the tribunal accepted that conversations took place which discussed possible staff pay rises around August 2014, crucially there were no formal written agreements. Additionally, the respondent’s evidence was that it was practice not to award pay rises to staff that it was aware were leaving. 

The claimant complained that he had