Zara Mirza is a HR Consultant. Based in the Belfast office, she provides support to senior consultants assisting with clients HR needs. This involves a lot of variety as Zara helps across the suite of HR so this might be recruitment, employee relations, training or ensuring compliance.
Impact and Intent in the Workplace
Communication is at the core of our daily interactions. However, in the workplace, there should be a critical distinction between the impact of our actions and the intent behind them. While intent refers to the motivation or reasoning behind an individual’s behaviour, impact is the actual effect it has on others. Regardless of the intention, the impact can sometimes be far-reaching and unforeseen. As organisations navigate this dynamic, particularly with the festive season approaching, it is important to understand and manage both aspects carefully.
The Importance of Recognising Impact
It’s a common occurrence where a well-intended comment or joke lands badly, which could leave colleagues uncomfortable or upset. Despite the positive intention behind an
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