Seamus:    I mean, I think that the training probably needs to happen annually. So whatever format the training is taking place in, whether it is an hour's training once a year to refresh everybody's memory in relation to expectations, dignity, rules around bullying and harassment, I think that there probably needs to be some form of annual training.  

As regards your policies and procedures, they do need to be kept updated, they need to be kept fresh, and often they're marked that they'll be reviewed every 12 or 24 months.

There was a recent case there in England. I'll maybe speak about it later on just when we're talking about reasonable preventable steps. I think that this was the EAT on this case specifically. They had said that the policies had been reviewed within the past three years, and I thought, "God, that was quite a long period, three years". My expectation would be that maybe biannually would be the way to ensure that your policies and procedures are up-to-date.  

Likewise, as well, and tongue-in-cheek with it all, if you're keeping on top of it, then you're listening to webinars like these, and you're getting up-to-date information around specific new policies and procedures that have come in.  

I mean, we're quite fortunate here in Northern Ireland. We have Labour Relations Agency, we've the Equality Commission, and we've a few other organisations that lead out with guidance pieces.  

The Labour Relations Agency guidance often comes along with a health check that is subject to the powers of the tribunals, that they can take that into account. Those guidance pieces by the Labour Relations Agency . . . So, we do our best whenever we get new guidance to inform through the webinar here about those pieces of guidance.  

And maybe specifically, as well, if there is new guidance . . . We're all waiting on the new legislation coming through and filtering down through us. That is a great opportunity to review your policies and procedures and see if they need updated.  

So specifically, also where you know that there are changes in legislation or that there are new regulations that have been provided, again, you need to get on it fairly quickly and make sure that your policies are up to date and reflective of any new legislation or guidance.

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