Workplace WhatsApp and Social Media – Top Tips
Published on: 20/02/2023
Article Authors The main content of this article was provided by the following authors.
Joanne Lightburn Managing Associate (Employment) at TLT (NI) LLP
Joanne Lightburn Managing Associate (Employment) at TLT (NI) LLP
Joanne lightburn

Joanne is dual qualified and advises on all aspects of employment law in Northern Ireland as well as Great Britain (GB), having practised for 9 years at a large leading commercial law firm in Leeds, West Yorkshire.

Joanne has extensive experience in Employment Tribunal litigation, specialising in complex discrimination and whistleblowing claims. She also specialises in providing strategic advice to public and private sector clients on non-contentious matters such as TUPE negotiations and large-scale business reorganisations, often involving collective redundancy programmes. In addition, she provides practical advice on day-to-day HR matters as well as complex disciplinary and grievance issues.  She also advises on aspects of public administrative law.

With GB experience, Joanne acts for a variety of employer clients in a number of different sectors, with particular expertise in the industrials and retail sectors, having acted for a large number of FTSE 100 PLCS. She also acts for individuals on complex employment disputes and executive terminations.

Joanne has been recognised in Legal 500 as an “excellent communicator”.  She has also been recognised in Chambers and Partners for “dedication to the job” and for having “proven to be extremely technical and achieves successful outcomes” as well as being noted for acting “on complex TUPE work and Employment Tribunal claims”.

Social media platforms such as Twitter, Instagram, Facebook and TikTok are used by billions of people worldwide. With employees posting about their interests, often commenting on their work life as well as their personal social activities.

WhatsApp is also one of the most popular messaging platforms. It is increasingly used in the workplace to communicate with colleagues.

WhatsApp messages and screenshots of social media accounts regularly form part of discoverable documents in Industrial Tribunal proceedings, often ending up as key pieces of evidence in a hearing bundle. Therefore, it is well worth looking at a recent English High Court decision last month and considering the top tips for employers below when addressing social media in the workplace.

1. British Airways

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Disclaimer The information in this article is provided as part of Legal Island's Employment Law Hub. We regret we are not able to respond to requests for specific legal or HR queries and recommend that professional advice is obtained before relying on information supplied anywhere within this article. This article is correct at 20/02/2023